Last Updated: 3-02-2025

Welcome to Crystal Chronicles! These Terms and Conditions govern your use of our website, crystalchronicles.com, and the purchase of our oxidized jewelry. By accessing or using our website, you agree to abide by these terms. If you do not agree, please refrain from using our services.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental consent.
  • You agree not to misuse the website for any unlawful or prohibited activities.
  • We reserve the right to modify these Terms and Conditions at any time without prior notice.

2. Products and Pricing

  • We strive to display accurate product descriptions and images, but we do not guarantee that colors, materials, or details will exactly match what is shown.
  • Prices are subject to change without notice.
  • We reserve the right to discontinue or modify any product without liability.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • We accept payments via UPI, credit/debit cards, net banking, and other secure payment methods.
  • In case of any fraudulent transactions, we reserve the right to cancel the order.
  • Once an order is placed, modifications or cancellations may not be possible.

4. Shipping and Delivery

  • We deliver across India. International shipping is not available at this time.
  • Shipping times are estimated and may vary due to unforeseen circumstances.
  • Crystal Chronicles is not responsible for delays caused by third-party courier services.

5. Returns, Refunds, and Exchanges

  • Returns and exchanges are accepted only if the product is defective or damaged upon delivery.
  • Customers must initiate a return request within 7 days of receiving the order.
  • Refunds will be processed within 7-10 business days after the return is approved.
  • We do not accept returns for used, customized, or intentionally damaged products.

6. Intellectual Property

  • All content, including images, text, logos, and designs, on crystalchronicles.com is the property of Crystal Chronicles.
  • Unauthorized reproduction, copying, or distribution of our content is strictly prohibited.

7. User Conduct

  • You agree not to engage in activities that could harm our website, such as hacking, spamming, or spreading malware.
  • We reserve the right to terminate accounts found violating these terms.

8. Limitation of Liability

  • Crystal Chronicles is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not responsible for losses due to incorrect product usage or allergic reactions.

9. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy. Please review it for details on how we collect, use, and protect your data.

10. Changes to Terms and Conditions

  • We may update these Terms and Conditions periodically. Any changes will be posted on this page, and continued use of our website indicates your acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

📧 Email: contact.crystalchronicles@gmail.com
📞 Phone: 9351901337

Thank you for shopping with Crystal Chronicles!